The term KPI is an acronym that stands for Key Performance Indicator. It is a metric that a businesses use to track productivity.
Here are three helpful articles that go into more detail:
- A definitive list of key performance indicators for business success
- 18 Key Performance Indicator Examples Defined For Managers
- The 10 Marketing KPIs You Should Be Tracking
This page is cited in my article, “What does business systemization mean to you?“