The term KPI is an acronym that stands for Key Performance Indicator. It is a metric that a businesses use to track productivity.

Here are three helpful articles that go into more detail:

1. A definitive list of key performance indicators for business success
2. 18 Key Performance Indicator Examples Defined For Managers
3. The 10 Marketing KPIs You Should Be Tracking

This page is cited in my article, “What does business systemization mean to you?“