In 2010, I started a company that forever impacted how I approach product marketing. The company sold data, specifically sales prospecting lists for B2B marketing technology companies. Instead of simply delivering CSV files, our data was packaged in a web app that customers could use to interact with the data. The interface was original. Early feedback from customers indicated they were eager to use it. But, the heat was about to rise.
Magic happens when you give shoppers a way to identify with your brand. Just a few days ago, an article titled, “Product Success Is Not About the Zeitgeist,” flashed across my LinkedIn newsfeed. Eager to see if the author had touched on human universals, a topic near and dear to my work, I clicked on it.
Animated image from a Udemy email “Last chance to treat yourself to a new skill at 30% off.” Message to Eisaiah Engel on June 17, 2016.
Email is 43 years old. GIF is 29. As much as these two get around and despite the age difference, you’d think they would have found each other… fallen in love… and made animated email babies a lot sooner. At least what’s what I thought when I opened the above email on June 17, 2016.
Color Me Rad has nothing to do with this but if it gets you to remember then great! Credit: “Color me Rad_111” by ludo is licensed under CC BY-SA 2.0 via Flikr.
LinkedIn recommendations are key to building your personal brand. Below is my R.A.D. technique to get LinkedIn recommendations. It uses the human universals of reciprocity and one.
Poof! The internet, TV, radio, cellphones, print and all other marketing tools have vanished in a flash. No modern media exists. How then does a company get the word out about its products?
I suppose that in our imaginary world a company would have to get people to share its products–at least verbally through conversation with another. The more target customers who receive word about a company’s products, the more sales a company receives.
{Drop the mic. Exit stage left.} Megan Heuer’s quote says it all.
Yesterday, on May 26, 2016, SiriusDecisions presented a research report, “2016 B-to-B Customer Experience Study,” during its 2016 B2B Marketing Conference / Summit shared some areas for improvement for B2B Marketers. The finding I especially relate to is:
Aleksander Nowak and I experienced the need to provide post-sale support on the front lines of our reputation management company that we started in 2012. Alek and I had daily involvement in the sales, marketing, operations and support roles of the company. I personally responded to 200 to 400 support tickets per day for two years; the customers must be satisfied!
Companies are not things; they are groups of people. This fact seems to be simultaneously well-known and lost on everybody. Perhaps this was more obvious in the days before modern brands when businesses were smaller. Now it is all too easy to think about companies in terms of their products, buildings or stock performance.
Yet products, buildings and stock performance do not a company make. These things are the result of the sum total of the labor of a company’s employees. Many companies forget this when they prioritize investment in new technology, real estate or other ‘things’ over employee happiness and productivity. I am not saying give everybody a Segway. What I am saying is instead of investing in a panacea like information technology, invest in “employee technology” by establishing a culture where employees take ownership of their roles as author Daren Martin explains. Once you begin to put this culture in place, bring your employees from all levels of the organization to the table and ask them what investments you should make.
To subitize is to mentally count individual units of one. A quick way to subitize is to group numbers in three’s.
When I learned math as a child, I went straight to memorizing numerals. What I did not fully understand was what the numerals actually represent. This slowed down my math.
Determined to solve this problem, I figured out a system for counting that groups numbers 1 through 9 into chunks of three. This counting system is pictured above. It almost looks like braille and could be converted into raised bumps for the blind and visually impaired.
This system came to me in February 2016 as I was walking through my neighborhood and trying to count leaves on clovers or petals on flowers. It was hard to arrive at an accurate count after only glancing at the object. In fact, the dictionary definition of Subitize offers that the limit for humans to subitize is seven.